Viasma Privacy Policy

1. Information We Collect

We collect the following types of personal data from our users:

• Name: To personalize your experience and identify you within the app.
• Email: For communication purposes, such as updates and notifications.
• Location: To provide location-based services, recommendations, and business verification.
• WhatsApp Account Information: Including your phone number and user ID, to facilitate communication between users and businesses.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To operate, maintain, and improve the app's functionality.
• Personalization: To provide a tailored experience based on your preferences and location.
• Communication: To send important updates, notifications, and promotional content related to the app.
• Verification: To verify business accounts and ensure the accuracy of information provided by businesses.

3. How We Store and Protect Your Information

• Data Storage: Your personal data is securely stored using Firebase and WhatsApp, both of which use industry-standard encryption methods.
• Data Protection: We implement various security measures, including encryption, access controls, and regular security audits, to protect your data.
• Compliance: We comply with applicable data protection regulations in both Mexico and the United States.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in operating the app and conducting our business, provided they agree to keep this information confidential, secure, and adhere to our principles of communication.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a subpoena, court order, or government request.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request to correct any inaccurate or incomplete data.
• Deletion: You can delete your account and all associated data at any time through the app's settings.
• Consent Withdrawal: You can withdraw your consent to our processing of your personal data at any time upon request and through deletion of your account. However, this may limit your ability to use certain features of the app.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your use of the app. This information helps us improve the app's functionality and user experience. You can control the use of cookies through your device settings.

7. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. If significant changes are made, we will notify you via the app. Continued use of the app after such updates constitutes your acceptance of the new Privacy Policy.